Samuel Seo (Samuel Seol), the founder of the ecommerce website Sams, is on the lookout for any potential problem with his online shop and is looking for solutions.
In his article on the Sams forum, Seo outlines the steps he took to fix the site on Sunday.
“I have to do a few things to get it working again,” he writes.
“First, I have to check if the site has changed its URL.
If not, it will go to the wrong place in the store.
Second, I need to check the order details in the sidebar.
Third, I am not able to see my order information in the order book anymore.
This is the third time this has happened, and it seems to be happening all over the place.”
He adds: “I do not have any other options for this.
If I can’t change the URL and see my current order details, then I am going to have to take a step back and figure out what the problem is.”
He also suggests that you don’t want to have the site appear on your homepage until the next time you check in, and that you should use an automated system that only allows you to see your order details when you actually want to check it out.
“I have a friend that’s an engineer and he is always saying that it is important to use automation when you have to make things happen, and I know that there are some people that would prefer to do it manually,” he adds.
“But I do think that it would be good to automate this if you are going to take the website down.
It might even be useful for your website to have a second version.”
Seo also suggested that he would like to hear from people who have tried to solve the problem so he can learn from their experiences.
“If I could find some other people who are able to help, then that would be great,” he says.
“It’s a real shame that people still have to go through this.”
Read more at The Lad article